Pulte Homes Reviews in Philadelphia, PA

Working with Jim to purchase my home was incredible. He was very informative and always had answers on the spot working with Paul. The project foreman was a great experience as well. Very informative and ready to help and now working with Zack after we settled has been an amazing experience. He is so on the ball And working hard to resolve a few issues we have Great job Pulte team

Buying a new-build home can be a challenge. There is always some question about how long it will take the builder to complete the home and what the quality of the home will be at completion. I'm pleased to say that my entire buying experience with PULTE exceeded my expectations. The PULTE team met every construction milestone and inspection date they established with me at contract signing. We even closed on the home one day earlier than the date on the contract. This was very helpful to me since I had sold my previous home and was in temporary quarters while awaiting my closure date on the new home. Our final home is beautiful and I'm very pleased with the overall quality. I am very satisfied with all aspects of my experience with PULTE. ... More

Andrew and Mike were extremely responsive and took care of problems quickly.

Home buying process was made easy and Pulte provided plenty of options to customize the home to our style

Everyone was super helpful and accomodating

Great Quality and service! absolutely love it:)

The home buying and building process was pretty quick and seamless. The design center experience could have been better. Our design center associate was not very knowledgeable and there were no prices assigned to upgrades at the showroom so it was hard to do a cost benefit analysis. That process should be more automated. There should be a computer at the showroom the associate work from that can give you an updated price in real-time as you add upgrades. We also were caught up in the pricing readjustment which was very confusing. Overall we are very satisfied with the home. I hope that the warranty service does not decline after Pulte finishes the neighborhood. ... More

Communication was excellent during entire process.

Good value for the price and excellent sales representative

It has been fantastic working with Pulte Homes to build my new house. They have a very good team which I have enjoyed working with from the beginning to end of my building project. I am kept well informed throughout the process and they deliver on timeline.

Love my home. Built to our expectations.

Field Manager and sales consultant were wonderful, and made the experience easy!

Very pleased with whole experience

I moved into my new house about 1 month ago and I can’t say enough good things about the home! We live it and we hope to spend many fun filled family years enjoying our house. Thanks Pulte!

The Pulte Team provided excellent support for home buying from Sales to Contruction to After-Closing Customer Care. I especially appreciated help from Howard Daniels with quick responses and information. Manan Patel was helpful during construction process with detailed information along with the project foreman. Rick Canale has been a valuable resource for after-closing issues. Ed Sacco recommended options to save in loan finances with expert advice. David Chang, VP, stepped in to help out, as well.

Very happy with our new house.

Overall experience was good. Have issues with vendors Pulte partners/subcontracts with. Guardian services is poor at best.

We are totally impressed with the after sales service. Everyone in the team is so responsive and eager to help. For us that was big and we are very happy with the response TAT.

The homes are designed for the families of today. A lot of useful space but not too big. People love our community very quiet and clean.

Pulte will work with you through the whole process, making sure you are comfortable every step of the way, and ensuring that you get a quality home!

This is the first time my wife and I have gone with a big builder for a home and the process couldn't have been more smooth. Despite choosing our lot after the structural choices were made, they let us make a few small adjustments that greatly enhanced our enjoyment of the house. During the build process, the super was in contact with us frequently and made himself available to answer any question we had, even getting back to us in a timely manner if he didn't know the answer off the top of his head. We've also talked with our customer warranty rep a few times since moving in for general questions and minor repairs (due to damage from movers) and he's been responsive and helpful each time. We haven't had to file a claim for anything yet, but we expect that process to be similarly handled if the need arises. ... More

couple of issues with land scaping/grading behind the house working with customer care support to resolve the issue. Rain water not flowing properly into drain. Issue details shared with Pulte team and waiting for the solution.

We absolutely love our new home. The settlement date was unfortunately pushed out several months past the initial expectation which resulted in a higher mortgage rate sadly. We have run into some electrical issues such as a recess light being covered over by drywall, electrical switch issue in the hvac closet which the builder was aware of prior to settlement but did not fix until after move in. We also could not hard wire our security cameras as there was a wire that was stalled into in the attic. We understand these things happen and Pulte has been quick to respond to maintenance issues and helped to get them resolved quickly. Communication during the building process was very sparse. We were told we could expect to receive weekly updates every Friday which turned into 3 over the course of 4-5 months with many of our outgoing emails ignored. If the communication would have been better the whole experience would have been a 5 star experience. ... More

Good workmanship and construction management. Pro-active communications by sales agent.

I love the sales lady Natalie who responded fast n was very polite.