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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 762 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Orlando Area

762 Reviews in Orlando Area

Ratings by Category

Overall 3.7

Quality 3.7

Trustworthiness 3.7

Value 3.7

Responsiveness 3.6

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Terrible experience

  • Melissa O.
  • Verified HomeBuyer
  • April 13, 2022
  • Saint Cloud, FL

The entire experience was awful. The title company was awful, the y process was terrible and there was rarely communication, the warranty department doesn’t respond to my emails. Workers don’t show up when they’re supposed to. I had a better experience with Lennar and that’s saying a lot

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - I signed my contract to build my house with Pulte on November

  • Kevin N.
  • Verified HomeBuyer
  • April 10, 2022
  • Orlando, FL

I signed my contract to build my house with Pulte on November 23, 2020. The building permit was granted on around March 2021 due to County backlog. But the house did not completed until 2/28/2022, almost a year later. What was really bothered me that my house build permit was granted 3 or 4 month before other houses in the block. But it did not get windows before other houses. I got the weekly update from the building manager stated that the widow order was delayed due to nation labor shortages. I know that was not true because other houses that was built later received their widows before ...

Pulte Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - I don’t even know where to start or end - worst experIence of

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2022
  • Orlando, FL

I don’t even know where to start or end - worst experIence of my life

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Would NEVER build with pulte again

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Orlando, FL

I would never build with pulte again. From rushing to get things done, to even the trades doing terrible jobs just to get it done. The home buying process in supposed to be exciting and fun, and building with pulte was nothing but miserable. Put my down payment in may 2020 closed end of December 2021 on an unfinished home. (If people are coming in your house often, that is not finished, liveable or enjoyable) You Always have to check up on them, and even when you find things wrong they still don’t fix them or if you do find something wrong they will say it is fine it’s supposed to be like ...

Pulte Homes responded:
We were saddened to hear we disappointed you as this is certainly not the experience we would like for you to have. The home building journey should be enjoyable and we definitely want to take the steps to correct these issues. We certainly will be sharing this information with our local and lead team. We would also like to escalate this issue so would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Communication has not done properly

  • Madhu P.
  • Verified HomeBuyer
  • October 27, 2021
  • Saint Cloud, FL

Communication has not done properly

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Worst production build experience.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Oakland, FL

Worst production build experience.

Pulte Homes responded:
We are so disappointed to hear that you had a bad experience building your new home with us. If there is any additional information you would like to provide or any issues we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

This home has deplorable plumbing issues

  • Monita J.
  • Verified HomeBuyer
  • December 15, 2020
  • Saint Cloud, FL

The issues I’ve had with the plumbing has existed since I closed on the home 23 September 2020 and it’s 15 December 2020 and the plumbing is still backing up. My bathroom and shower are inoperable.

Pulte Homes responded:
We are so sorry to hear that you are having plumbing issues with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

If there is zero star I’ll give zero for almost everything. Courteous and sweet when they want to sell it but no response when you have issues and in less then a month many issues.

  • Binita P.
  • Verified HomeBuyer
  • August 25, 2020
  • Orlando, FL

Please don’t buy pulte homes, one of the worst company when it comes to quality.

Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home. We would be happy to look into your concerns if you could please email a brief summary to customersupport@pultegroup.com along with your address and contact information. Thank you for taking the time to leave a review. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed

  • Shahid E.
  • Verified HomeBuyer
  • June 28, 2020
  • Orlando, FL

Extremely poor quality for the money you paid. Nowhere close to be a quality builder. Poor response to our grievances.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with your home and are having a frustrating time getting your issues addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for leaving a review. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nightmare

  • Omayra H.
  • Verified HomeBuyer
  • June 24, 2020
  • Orlando, FL

Buying a home from Pulte has been a nightmare. Since the loan process in which the mortgage people where very rude and incompetent all the time to the builder with the completion of the home. Not only the list of things to fix before closing was not done by closing date as promised but it’s been more than a month and half since my closing and I am still fighting with them back and forth to get everything fixed and done. I do not believe that this house is anywhere close the sale price. The only reason why I closed on the home was to not lose my deposit of $20k. I read all the reviews before ...

Pulte Homes responded:
We are so disappointed to hear that you had a frustrating experience and are left with unresolved concerns with your new home. We would be happy to assist if you could please email customersupport@pultegroup.com so our team can look into the situation. Thank you. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed with Pulte Service

  • Harish I.
  • Verified HomeBuyer
  • November 11, 2019
  • Lake Mary, FL

Have been many issues and I have given my feedback earlier with details. So do not want to repeat those - but I would not recommend any of my friends to buy from here. I think Pulte quality has deteriorated.

Pulte Homes responded:
We are disappointed to hear that you aren't pleased with the quality of your home. If you have unresolved concerns, please feel free to email socialcare@pultegroup.com and a team member will be in touch. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Cant be more dissatisfied with Pulte

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Saint Cloud, FL

Our Pulte construction PM was great to work with but outside of that there was little positive that came from our build. I would not recommend Pulte and/or Holland Pools

Pulte Homes responded:
It is disappointing to hear that you had a negative experience working with us but we thank you for taking the time to leave a review and share your experience. Please feel free to email socialcare@pultegroup.com if you want to discuss further or if you need help getting unresolved concerns addressed. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1