Lennar Reviews in Denver, CO

A lot of issues still left to be resolved but overall an ok experience

Shoddy workmanship, they shouldn't use the phrase "Everything's included" anymore - it isn't. No cabinet pulls anywhere in the home. Blinds in privacy rooms only (we had both in our previous homes - blinds throughout, cabinet pulls, nicer appliances, a clean ready to move in home, engineered wood floors, and quartz countertops in the bathrooms - not laminate). House was NOT ready for move in, construction dust everywhere, paint drips all over the floor and carpeted rooms (aren't you supposed to paint before you put the carpet in?), the decorative brick outside the house was falling off in places, outside trim not finished on one of the windows and not painted in several places, hinge pins missing on some of the doors, grout work missing in bathroom, downspout not connected to gutter drain in the middle of winter, cabinet doors improperly installed, back porch slider door was improperly installed. PVC pipes in the basement are jerryrigged to drip into a drain in the middle of the floor. Wow - it looks like someone's DIY job. After 2 really great experiences with Lennar, this home was a disappointment. ... More

The sales person was great

I don't think I would buy a Lennar home again at this point. There are many things that they cut back on, that really cheapened the house. For instance, our engineered wood floors have had so many chips, and peeling issues that it feels like we have a standing appointment with the flooring company, and their fixes only last a little while. Our yard is a mess. It does not appear to drain correctly, so we have algae growing on our sidewalk. Chip, our project manager says he thinks everyone is watering too much. But that is not the case. Our grass is a swampland out front. We keep asking to have someone come out and check to see if the yard is graded correctly, but he says that is not the case. How does he really know? I have taken pictures of this if you want to see. We did not get to pick our interior items, but the carpet in the bedroom looks like it is already worn out after just 3 months. There is a "divot" in the middle that appears to be no padding under it. Chip thinks it just got worn down. We could go on, but why? when no one will contact us that is higher than Chip to have these issues looked at. Chip is amazing, but there is a limit to what he can do. But at least he tries. ... More

There have been a decent amount of issues that we have had since moving in, especially with appliances. There are things we have noted around the home that are done cheaply for the price and size of the home.

Th construction quality has not been very good. The material used is below standard. All the construction issues are being marked as within limit, which is not good. The quality of the product does not match the price paid.

Unfortunately I'm a furniture maker so workmanship and overall quality are very visible to me. Here's what I got for $800K: No handles on cabinetry, flat paint or primer used only, No soft close hinges or drawer guides, one hose bib and a front yard that was supposedly "carefully" designed and looks cheap as heck. Amazing that I'm looking for painters to redo the interior.

Lennar Mortgage was very easy to work with and that was the best part of the purchase. There were many issues I thought would have been done before closing such as soft close cabinets, paint, and other issues that should have been taken care of before closing.

I had a great experience working with the construction crew and supervisor. The process from construction to the house being done built was good with great responsiveness of issues regarding the home and other issues throughout the process. However my experience with the sales team and loan process was bad, the responsiveness was terrible, communication was bad and questions that I had were not answered till days later . As a customer buying half a million dollar home there should be a bit more communication. There should also be more professionalism with the sales team and them not expressing so much of their emotions if a client is having second doubts of buying a home, also the negotiation on the price of the home was terrible. I had to reach out to the sales region manager so I can negotiate the price of my home since the sales team weren’t budging on anything. I’m positive you guys have lost multiple customers due to price negotiations because the sales team won’t try to workout things out and those customers gave up but could’ve bought a home if they would have just called the region sales a manager. ... More

Where to start? The house was not ready when we closed. Lennar builds houses and then is completely unprepared when someone attempts to move into it. Appliances were not in until the day after we moved in and then the stove didn't fit. Waited a week to have the cabinets moved so the stove could be installed. There was a dumpster in front of the house so only one pod could be delivered. Move in was delayed. Dirt everywhere. Driveway and stairs were not cleaned so the movers had to walk over moving pads and still tracked mud all over the brand new house which Lennar had to have cleaned later. Sprinkler system and landscaping could not be completed because the backflow pipe for the irrigation system was buried behind the stone work. Construction debris under the back porch still hasn't been removed. Loose railing, crooked pendant lights, paint overspray in many places. Several doors needed to be adjusted to close correctly. Opened at least 20 warranty tickets already. Most cosmetic repairs are shoddy and noticeable. Interior paint appears to be one thin coat of cheap paint throughout the house. Zero guidance on smart home connectivity. Ring doorbell installed incorrectly and box was not provided so we cannot pair doorbell to app. Complained about this a dozen timesand still not rectified. Stove vent had to he repaired. Furnace had a water leak that needed to be fixed. Various rods and brackets were missing throughout the house. Washing machine drain cap was painted shut. Every neighbor has similar stories and worse. ... More

As far as sales,Deb is amazing to work with and I would recommend her to anyone looking to purchase a home in Sterling Ranch. On the other hand i am extreamly disappointed with the poor construction management and the lack of finishing anything before moving onto the next home. We moved in almost 2 months ago and still our house is being pieced together while we watch others move in weeks/months after us and have a fully finished house and landscaping. This company is more worried about putting up more houses than actually finishing what they had started.

We were very disappointed in the build quality in several areas and difficulty in getting issues with wrong location of washing machine water and drain piping - took three attempts to get someone to put it in the right place after being told "we leave it to the plumber. Also problems with location of the attic access hole. Supposed to be located in the master closest and not the master bath,. Again took three tries go get it located in the right spot. Then issues with the repairs to wrong location drywall. Big disappointment with cleaning of the home prior to closing. Basement was covered in white dust that got tracked everywhere. The main floor flooring was covered with some type film. They were clearly in a rush to close before they were really ready, and we had to accept it as we'd already sold our house and had the move planned. My overall feeling was that the build team really didn't care about quality and left many things for us to add to warranty. ... More

Sales person was very good! Overall quality is average; it is an expensive track home Home was not cleaned very well at closing Warranty items are usually handled in a timely manner; warranty person is very good Our mortgage Loan through Lennar mortgage company was a difficult and a frustrating process

They are building the homes so fast that quality is not what it should be. Fortunately, they correct the issues in a reasonable length of time.

Constant having to call and make corrections that should of been caught during inspection. Builder doesnt seem to give a crap about craftsmanship for the price you pay for a house these days.

Sales staff, construction manager and warranty rep have been great. Lennar Mortgage is the worst home finance company I've ever worked with...and I work in real estate so I've seen A LOT for comparison. Trust me, their incentive to use them isn't worth the hassle. The time I spent using them cost me hours I could have used to make 3x the dollar amount they offered via incentives. When they were "Eagle Home Mortgage" their service was top notch, that has drastically changed. Hands down, this was the most disorganized, apathetic and unprofessional team I have EVER had the displeasure of working with for such an important process. Even after we closed I was still receiving emails indicating we had paperwork to complete so the closing could be scheduled. Absolute garbage! ... More

Overall we're really happy with our new home. But there seems to be a huge rush to build as quickly as possible so there were problems initially that were difficult to resolve.

While the home is decent, it's important to remember you're not buying a custom home. You can ask for things, but the answer will always be no. The welcome meeting on purchase day was a horrible experience. We walked in on a red carpet, but it was just for show; it certainly wasn't followed through in words or actions. The beginning of the welcome meeting was the reps bombarding us with a list of don't do this and don't do that. There was no celebration or positive experience. The date of our closing was changed multiple times and wasn't always communicated to us, and the sales guy made promises that he had no authority to make. ... More

not many choices on finishes, appliances, just have to take packages that are offered

Grant in the sales staff is great, very easy to work with and very communicative. Our move in experience was less than stellar, we had a 3 page list of stuff that needed to be fixed/replaced/addressed before we moved in in one week. 1/3rd of that list wasn’t completed and we were told it wasn’t a big deal. Every time we have had an issue, however, Chad has been immensely helpful and quick to respond and fix the issue. The quality of work leaves a lot to be desired; cuts around the back deck are sloppy, there is cement on the window in the basement, the sliding door in the basement seems to not slide on the track without a large amount of force, we have carpet nails sticking up around the door jambs and on the staircase that I’ve had to find by, you guessed it, stepping on them; just things that generally shouldn’t come up with a brand new house. Our yard has been a challenge as well, we asked for no rock to be laid down so we didn’t have to go through the hassle of removing it but they insisted it was required so now we have 15 ton of rock that we eventually need to move. Overall, we are happy we bought the house but wish the Lennar builders and planners t ... More

Multiple times through the entire process we were disappointed that Lennar discontinued many practices, even from one house to another, seemingly at random. When preparing the contract to purchase, we stopped by the model home to speak to the representative and every single thing we liked about the model home we were told they no longer did in this neighborhood. It was very disappointing, but we had already made plans to purchase new construction due to high interest rates. There has also been quite a bit of cost cutting throughout the entire house. We have a 7ft “crawl space” with no access to it because they said they didn’t have to (this was specifically told to us when it was brought up multiple times, even though they put our HVAC down there that needs new filters often). Another thing is that all of our hinges throughout the entire home are spray painted white instead of matching the hardware on the rest of the doors and it looks very sloppy. Long story short, ever since closing, we have been finishing a house that we feel was incomplete at purchase. Of course we are giving them an opportunity to fix the issues, but we feel they should have done the right thing PRIOR to closing, considering Lennar’s vast resources. We just really expected a better experience from a builder like Lennar, but in my opinion, profits seem to mean more to them than a good, quality homes and doing what’s right. ... More

Though we like our new home and neighbors, we live in a major construction area with dozens of Lennar homes in various stages of construction. We knew at time of purchase that there would be 4-5 months of additional construction, but we had no idea that street in front of our home would serve as a staging area for various parts of the building process w. the accompanying dangerous construction traffic, diesel fumes, noise, placement of materials, equipment, landscaping gravel, etc. all right in front of our house with little concern about the effects on residents living there. Had we known the full extent of disruption and potential safety concerns, we would have not purchased here. Yes it is time limited but Lennar could do way more to shield current residents from the above. ... More

Owned a few Lennar homes over the years and I fell like the quality has gone down. Also the everything is included motto no longer exists. I had to put in a back yard and blinds on main level that I haven’t had to do on previous homes. Also wasn’t too happy with the games from the sales side. Thought it could have been handled better.

We discovered some damage a week after closing and brought it to Lennar's attention. The Lennar customer rep took the info plus our assurance that we did not cause the damage, and then got back to us that because we didn't discover the damage prior to closing it was on us. We tried to contact the supervisor but were ignored.

We love our home but but the lender experience was terrible. It is too much to write, but they weren’t prepared with our paperwork at closing and we had to reschedule the closing to another day after sitting at the closing table for 2 hours. It was ridiculous.