Lennar Reviews in Denver, CO

Was very unhappy with lack of communication from Lennar Mortgage. Would take days/week to get a response. Now that my loan has been sold to another management company. I have the mortgage reporting twice on my credit report.

We had our home built and we only had 1 package choice in options, color of carpeting, tile and floor planking. The windows, HVAC and appliances are on the low end of quality. Clean up was terrible. We spent a minimum of 20 hours scraping paint off the floor and trim.

Our home buying process started from out of state, everything went fairly smooth at the start, and when we were local were even able to switch lots. After that construction updates were few and far between, with a delay in close date, which I understand is the nature of the beast. We found it odd there wasn't technically a blue tape walk, although we used our orientation to do that with the customer service person. Once we got to closing that was smooth, however the construction manager and customer service rep for Lennar told us to compile our list of things that needed attention within the first 30 days and get it to them so they could knock out everything at once. At 30 days we've found a bunch of bigger issues that need help and just a ton of little stuff that I fear will never get the attention. We were told we need to submit everything through the warranty portal. Well, if that was the case I wish I was doing it as it came up because now it's going to be quite a task getting it all in at once. Additionally the issues at closing still haven't been addressed so it leaves us little hope for the small things. Ultimately, did they build a strong house - yes, and we're grateful. However the workmanship is very poor in the house and would definitely advise a loved one to be cautious of that if considering Lennar in the future. ... More

Took so long to get issues solved

A lot of things could have been done with more care.

I had amazing response times from sales and finance team. They made it possible for us to acquire our home. Response to fixing our issues has been quick. I have been disappointed in the quality of some small items such as heater grates and landscaping details that don't reflect our almost $900k investment. A lot of the work has been sloppy with need for repair/replacement. I will say Lennar has been super responsive in having contractors repair. I will share more in the future if our needs are not met, but so far, so good in terms of post closing issues. Hats off to Brad who quickly addresses issues. I love my home overall, however there are many items pre-closing that have not been addressed. ... More

After moving in found several issues with house, i.e. floors squeak, doors don’t stay closed, the cleaning crew is horrible

We loved the process of buying our home and the smart home features. However some of the craftmanship and materials ie doors and cabinetry are poor or super basic The paint is already scratched off on some of the doors and the bottoms looked warped wood. We will go through the processs and hopefully the ticket system works.

Closing was rushed through with many items unfinished. We had to constantly call for follow ups. It was an ok experience

The buying process went very well, everything went very smoothly and everyone was helpful.

We absolutely love our home and the process from choosing options all the way through to the construction meetings and home walk-throughs and closing. The process was pretty straightforward with regular check-ins and updates. Our biggest area of feedback is the warranty follow-up now that we are closed on the house. Understanding that trades and materials are delayed at this time, but need more communication and scheduling updates from the warranty team. Other than that, we love our house and the building process with Lennar.

We love the home. There were a few things that you wouldn't expect in a new home, most were fixed quickly but if Lennar did a final quality check they would have been caught and our experience would have been better. We still have two issues which haven't been fixed after 8 weeks. They are not quick fixes but are material. So slightly disappointed.

However once you’ve paid for your home, the Lennar team severely lacks in finishing anything that needs to be corrected and fixed. You get stuck on a waitlist behind other already established homes. These were items that should have been fixed BEFORE I ever moved in. 2 months later I’m still waiting for corrections.

We were super excited to close on our home in May. Lennar had attempted to move our closing day up a couple of weeks, which did not work with our schedules, so we left it as it. When we went for our first walk through, we shocked at the state of the house. Things were damaged. Things were dirty. We were promised it would be taken care of and ready to go. By closing day, nothing had been finished, including missing doors. We agreed to close since we had no where else to go. We were told the work would be done. It’s been two months at the end Of July and there is still a lot that needs to be done, in addition the amount of problems we’ve found in the home. Including water leaks, no security, no watering system, leaks in the sprinklers, dead trees, broke garage, damaged things that were said to be replaced etc. ultimately if we hadn’t had Deb in the beginning of the process help us navigate these challenges it would still be a mess. We are grateful to her. On the post closing side Abby has been phenomenal with trying to get people into get the work done. I feel like without the two of them there would have been no progress. Deb and Abby get 50 + stars. The people that don’t show up to do their stuff get -50. ... More

Well let’s see. I have no screens no fences no motion detector only one intake for air that had to be fixed a doorbell that does not ring painting that has not been finished and two awnings that’s have not been installed. What do you think. The home buying process was great! Getting anything done after closing and moving in is where the customer service fails. Don’t be so quick to meet the “demands of building houses”so quickly and focus on a good completed product. Would you allow YOUR family to live in a house like this with so many issues that are not attended to? I’m a nurse. What if the tables were turned and you brought your spouse or child into the hospital in cardiac arrest? When attempting to shock a heart into a viable rhythm, no shock came, only death. Would it be acceptable to you that I “forgot to plug in the machine?”!!!!!! Different situation, same concept. PLY YOUR TRADE!!! ... More

The window of the home was given broken and 2 months after closing many issues are not resolved yet. The people just focus on closing tickets without resolution.

Not what we expected at all.

Lenar homes are awsome..it is easy to work with them including sales,loans and other stuff. I like to recommend them please make complete the backyard,fence and all other necessary in home like blinds...and include that amount in loan...

Quite the experience, but overall good

This is the 2nd or 3rd review Lennar has sent me which is really sums up the Lennar home buying experience for me. Lots of emails, lots of confusion, no real introduction as to what is going to happen when.

Lennar delivered on time and communication was exceptional. The people working for Lennar are great and were very responsive to feedback and requests. The selections of materials are limited which I understand is why they stay on budget and on time but they are not wearing well showing use after less than 6 months. The quality of the cabinets, carpet and hardwood is low. There is little insulation in the house and the house lives very noisy with significant noise transfer from room to room and floor to floor. We love our view and the layout of the house is great but we would hesitate to buy a Lennar home again. We feel we will be replacing finishes and having to make updates to flooring etc sooner than one would think with a brand new home. Their price point works well and the Everything's Included model may work well for other but perhaps not the best for all buyers. ... More

Some of the people that we work with were amazing and sweet but there were others that weren’t too friendly. When we contact them they would seem annoyed. The home we brought was suppose to be “move in ready” by a certain date. Once we closed on the home they clearly did not finish everything in the home, it seemed quickly put together. A lot of mishaps with the home, I’m glad they have a one year warranty on the home but to find numerous things wrong with the home that weren’t fixed during the blue tape walk through was disappointing. It seemed that the workers were fixing things in the home the day of closing and they were done with the lowest quality of care to be frank. They also messed up our mailbox situation and we weren’t receiving our mail for weeks which incurred late fees on certain bills. The customer care service person stated they notice that we had two mailbox addressed to our address but didn’t care to say or fix it until I came to them with the issue. If anyone was to ask if they should purchase a Lennar home I would 100% not recommend, unless they have a lot of free time on there hands to deal with situation after situation as they’re careless and are just trying to mass produce these homes to get it sold. ... More

It takes one bad apple… Overall, I think Lennar is a good builder. Craftmanship/workmanship and material are least to be desired. Sales is good. Finance portion, amazing. Closing process, amazing. Warranty, so far so good (but not perfect). The foreman, I never met in person, let me just say I am glad I did not - one phone conversation is all the disrespect that I can take as home buyer.

I loved that Lennar was doing rate buy downs, it allowed us to move into our home. However, I didn't love the fact that we couldn't choose certain things about our house and that certain things weren't included and we had to do after purchasing the home. I don't particularly love our downstairs layout, I don't feel like there is enough pantry space, kitchen space, and some of the cabinets are shaped awkwardly. It also looks like the inside of the kitchen cabinets aren't really sturdy. IF you put something in the wrong way, the divider will fall. Not ideal. I feel like we could've been more involved during the building process. We only received like 3 calls throughout. Quality is honestly okay, things could've been done much better and better attention to detail was definitely needed. We had a gas leak the first day we were in there - huge problem as I was alone with my infant son. It was resolved that same day, but it shouldn't have happened if things were checked better before closing. One of the pipes on the furnace wasn't tight enough. Please pay better attention to the details and make sure you turn over a home that looks good and is good to live in. ... More

Few items that were not working when I moved: 1) Water heater: I lived without hot water for 10 days. Water heater has been replaced. 2) Air conditioning: One of the A/C was not working. Tech came in and replaced the parts and good now. 3) Cracked basement: Even though new construction, basement has a 7 feet cracked before I moved. 4) Water leaking: When they started sprinkle, water leaked from pipe and still leaking. means Lennar used very cheap material. 5) Siding wood already started peeling and curved. 6) Already started peeling the paint several areas. 7) 3 areas windows glass are going to replace b/c of poor quality and not meet basic requirements. My final conclusion: Used cheaper material, so don't recommend buying Lennar house to my family and friends. ... More