KB Home Reviews in Tampa St. Petersburg, FL

We got caught up with pandemic issues e.g. manual labor, equipment supplies but all in all they did their best to make it work.

I was VERY satisfied with my home and would purchase a KB home in the future based on my experience. The home is energy efficient, well built (my home inspector said so) and I was particularly impressed with the hybrid water heater! The only problems I have are: 1. standing water on the sides of the house due to poor grading or the fact that the houses are too close to drain well. 2. noticed that my lawn grass was not rooted properly either due to the builder not watering daily for the first 30 days or that it was already dried out when placed on the lot. This has caused my grass to shrivel and die in places unless we have continuous rain. 3. The worker who laid the tile left small pieces of concrete all over the floor instead of cleaning up after his work. This was disappointing. ... More

KB Home has a team who is willing to help you and answer any questions you might have throughout the whole building process. Steve, the construction manager, was really helpful and friendly when we needed to address a couple of things in the house.

The sales staff, GC and other staff we worked with are nice and very helpful.

My home-buying, loan, and showroom experiences were outstanding with KB Home. The trouble I had with KB Homes was the completion of my home. The home was three months late, and my project manager was not listening to my concerns. I moved in this February, still have several problems still not been resolved. KB homes are working to fix these issues but the process is very slow. However, my family and I do love our new home.

So happy with our new home - have to say my favorite part was all the customization. I really valued the weekly updates from Ramon & Steve. They were very helpful and answered all our questions to our satisfaction.

Responded with urgency.

The entire process and Experience were enjoyable.

Contractor say will fix "issues" but you don't hear from him over 2 months.

KB lending portion wasn't very good at all.....builder and construction of home and house itself were excellent. Enough said. I'm done with filling out surveys.

After everything I have been thru the buying of my house, I just can say that with the professionalism and help of Jill H.(sales representative), Mariel G. (Design Studio manager) and with the help after the last walk thru and his fast action with the final details of Mark (project manager), my dream house can not be come true. Thanks and many blessings for you all.

Love the house. Steve, the construction manager, has been the best part of it all.

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

At first they were very on top of issues, as more issues arise after living in the house it took longer and a littler hard to get things accomplished - especially the first time

The process was easygoing

Very pleased and happy. Even after closing Jeremy still in contact and promptly answer all my questions. Love my home!

Builders from the start gave weekly updates on the construction of the home. Layout of the home turned out well and any issues or repairs needed after closing are being resolved periodically.

The home that KB built for us is our first home. My husband and I love the great customer service that Angie gave. She made us feel comfortable and welcomed. Tony is also amazing and we truly appreciated all the calls we received from him, while he was building our home. The only downfall would be the Financial part/mortgage originator rep named Rosa. She was not responsive and we definitely didn’t have a good experience with her. So needless to say we went with another mortgage company that was more helpful and responsive.

The home buying process is nerve wrecking. I will admit I was assigned to a pretty hard working team. The home loan team of Moore and Hylton. And any discrepancies with the house Gillespie and Abdul was quick to handle them. So yes I'm happy it's over...... hopefully

The house is good but there are some issues that have to be address on the inside

The entire process was made easy from the sales to home store to construction manager to financing. The process was explained by sales in the beginning and they never missed a beat. Would recommend to others

Great experience with KB homes

As we have lived in our home going on the second month we have found a few things that where not done correctly. Walk through doesn’t allow a through inspection because of course everything can’t be looked over in just a few hours. We love our home just wish something’s weren’t done so poorly.

I need to say 100% satisfied with the service of the construction manager, New Home Sales Counselor, and Loan Department. The materials are good but could be better. The Responsiveness to issues is fast but not necessary the results are as we asked. The construction workers don't have enough attention to the details. Issues that I want to share with no resolution at our favor.: Asking for a better more capacity AC unit ( I will pay the cost difference), a lot of construction debris over already installed appliances (we asked for microwave replacement) and very bad quality grass. At the end, I'm finally happy with my house. Also, until now, the Warranty department is awesome. Let's see how is the warranty service during these next 2 years. ... More

Overall good experience with KB homes.