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KB Home Reviews in San Jose, CA

What San Jose Homeowners Have to Say About KB Home.

Read all 151 verified reviews from homeowners that built a new home with KB Home in the San Jose area. San Jose homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in San Jose Area

151 Reviews in San Jose Area

Ratings by Category

Overall 4.5

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in San Jose Area

View Homes

Customer Reviews

Happy with the quality of workmanship and responsiveness to issues went over and beyond exceptional best builder I have experienced

  • Rose A.
  • Verified HomeBuyer
  • December 13, 2023
  • Gilroy, CA

Exceptional builder very responsive to issues which is hardly any to begin with but went over and beyond the call of duty...best builder I have worked with ever

KB Home responded:
Congratulations on your new home, Rose! We're thrilled to hear that you had an exceptional experience and that you love your house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB home Alina at Glen Loma - A great buy

  • Sib D.
  • Verified HomeBuyer
  • October 02, 2023
  • Gilroy, CA

Amazingly built and delivered fresh with quality. Very dependable builder.

KB Home responded:
We're glad to hear that you had such a positive experience working with our team, Sib!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time homebuyer

  • Joslynne Orasa P.
  • Verified HomeBuyer
  • September 05, 2023
  • Gilroy, CA

Had a great experience from beginning to end of homebuying process. Made it as stress free as possible by keeping us informed and help guide us along the way i our purchase and helping is get settled after closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Don and Kathy

  • Vincent YF S.
  • Verified HomeBuyer
  • July 13, 2023
  • San Jose, CA

The buying experience is as easy as riding a bike for first time buyer or experience buyer. All detail information is listed. And once the transaction is done, the support from KBH don’t stop there. They go above and beyond . Love the team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome 1st Time Home Buyer Experience

  • Robert R.
  • Verified HomeBuyer
  • July 05, 2023
  • San Jose, CA

KB Homes did an amazing job facilitating the process of buying a home. They were present and involved in everything from setting up our first tour, to walking us through the month long escrow process, to picking up our keys. I would highly recommend them to anyone interested in buying one of their homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home purchase

  • Stephanie P.
  • Verified HomeBuyer
  • June 13, 2023
  • Gilroy, CA

The sale office was friendly and detail oriented. Ryan from Customer care gave a complete new home tour and explained everything about the house. He was super responsive to questions and was very accessible ! His team Members were on time and professional

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Simple and straightforward process and experience

  • Tasfin J.
  • Verified HomeBuyer
  • May 30, 2023
  • San Jose, CA

My experience with KBHomes was simple and straightforward. There was no hassle, and the home was well worth the price.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Above and beyond

  • Danitra D.
  • Verified HomeBuyer
  • March 15, 2023
  • Gilroy, CA

KB has been great. They followed thru with all sorts of move in help. I’m single so I needed help. I appreciate it so much.

KB Home responded:
We're glad to hear that you had a great experience with the team here at KB Home, Danitra! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Martijn K.
  • Verified HomeBuyer
  • January 23, 2023
  • San Jose, CA

Given that I am not American the KB team helped me with understanding everything and all the do's and don'ts. Very easy and smooth and I would recommend this experience to anyone,

KB Home responded:
Thanks so much for sharing your experience with our team, Martijn! We're glad to hear that you're happy with your time working with KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience buying a KB Home

  • Micah S.
  • Verified HomeBuyer
  • January 08, 2023
  • Gilroy, CA

I had a great experience getting help fixing any issues I had. The quality of work is great as well. Really happy with my purchase through KB Homes.

KB Home responded:
Thank you for taking the time to share your great experience with KB Home, Micah! We're thrilled to hear that you're happy with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • Tanya H.
  • Verified HomeBuyer
  • January 06, 2023
  • Gilroy, CA

Buying a home through KB Home was the best decision I made as a new homeowner. The team all around is extremely professional and genuinely cares about you understanding the process.

KB Home responded:
We're glad to hear that our team provided a wonderful experience for you, Tanya! Thank you so much for sharing these kind words with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lot 83

  • Hong N.
  • Verified HomeBuyer
  • January 06, 2023
  • Gilroy, CA

A huge thank you for favors being offered and completed on big and small fixing jobs to Duke Hoàng and Ryan Brown.

KB Home responded:
We're thrilled that Duke, Ryan, and our entire team were able to provide such a positive experience for you, Hong!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superb

  • Suseela A.
  • Verified HomeBuyer
  • January 04, 2023
  • San Jose, CA

My condo was finished and my keys were given on time and walk through was exceptional and very informative . The builder and his team was very responsive, timely and quick in troubleshooting. Overall it was a wonderful experience and ambiance atmosphere. Thank you and have a wonderful new year. SA

KB Home responded:
We're thrilled to hear that you had a wonderful experience, Suseela! Thank you for taking the time to share your exceptional journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy and smooth purchasing experience

  • Chen C.
  • Verified HomeBuyer
  • January 04, 2023
  • San Jose, CA

Great experience with kbhome! Good job.

KB Home responded:
Thank you for sharing these kind words, Chen! We're glad to hear you had a great experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes

  • Jason O.
  • Verified HomeBuyer
  • December 15, 2022
  • Gilroy, CA

Duc was an amazing sales person to work with and made the whole process seeming less for my wife and I to buy our home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Staff!!

  • Deakon L.
  • Verified HomeBuyer
  • December 14, 2022
  • Gilroy, CA

I have enjoyed working with KB Home with Ryan Brown and Christine Ayroso. Great experience and top notch service. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Randy E.
  • Verified HomeBuyer
  • December 07, 2022
  • Gilroy, CA

As a first time buyer we had a great experience with KB homes they helped us thru the process and we couldn’t be happier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2022
  • Gilroy, CA

The KB team helped our family in each and every step. All team members were friendly and they always paid attention to details. They reported weekly to us. So, we were able to see the progress closely. The customer service team was very responsive and helpful even after we moved into the new house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home

  • Xavier S.
  • Verified HomeBuyer
  • November 22, 2022
  • Gilroy, CA

Everyone on the sales team were great. The process of picking options was easy because of a great employee.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Daniel D.
  • Verified HomeBuyer
  • November 03, 2022
  • Gilroy, CA

Ryan, Christine, Eric, Nancy, and Blanca were all great throughout the whole buying experience. The whole team from start to finish have great knowledge and great customer service skills.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Irma

  • Irma B.
  • Verified HomeBuyer
  • October 18, 2022
  • Gilroy, CA

Everyone was excellent!! The got back to my questions quickly and were very wonderful to work with!! You have an amazing group of people!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home and great service

  • Jung L.
  • Verified HomeBuyer
  • August 23, 2022
  • Santa Clara, CA

I like KB home and the service from the contract to warranty service including contract process, weekly update during construction and walk through with the expert and then very convenient move-in process. Feedback and response is really quick. Warranty service is very nice and very kind. They are very responsible. I definitely recommend KB home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Was seamless

  • Esha D.
  • Verified HomeBuyer
  • August 16, 2022
  • San Jose, CA

Liked the overall experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone has been pretty knowledgable and helpful.

  • David A.
  • Verified HomeBuyer
  • July 20, 2022
  • Gilroy, CA

Everyone has been pretty knowledgable and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very satisfied with the home and the entire process

  • Namita A.
  • Verified HomeBuyer
  • July 20, 2022
  • Santa Clara, CA

Very satisfied with the home and the entire process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5